You can cancel your order up to 24 hours from purchase for a full refund. Due to the nature of the product, we do not accept returns or exchanges, and so refunds are not applicable. However if there is a problem with the product, please send us an email at email@example.com and a member of our customer service team will be in touch
Standard orders are shipped within 5 days of it being placed. All customers receive an order tracking number once orders are dispatched. Delivery costs to the UK are set based on the weight of the purchase, from £2.50 (100g) to £4.00 (100g+).
If there are issues with delivery once dispatched, please contact the Royal Mail customer service with your tracking number for direct updates with your order.
We receive, collect and store any information you enter on our website or provide us in any other way. When a transaction is conducted, we collect your personal information. Your personal information will only be used to process your orders. Subscribing to our newsletter will also allow you personal information to be stored for the purposes of informing you about offers, discounts and updates. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.